To schedule an appointment with Solace Dental Group you may call our office at (630) 759-3595 or complete the appointment request form below. We will then contact you within one business day to confirm your appointment.
If this is an emergency, or if you are trying to cancel or change an existing appointment, please do not use this form. Contact us by phone at (630) 759-3595.
CANCELLATIONS & MISSED APPOINTMENTS
Our number one concern is our patient's dental health. Providing services in a timely manner is critical to accomplish that goal. In addition, we want to keep the cost of our services as economical as possible. The appointment you schedule for treatment is reserved for you and your treatment only. When you fail to keep your appointment without providing us adequate notice, it adds to the cost of care as trained professionals and dental facilities are not being utilized.
We do understand that emergencies happen. However, we ask our patients to give us 48 hours notice when possible, if they cannot keep an appointment. This allows us time to fill our schedule with patients who may be on the waiting list.
POLICY AND FEES
1. Cancellation or Rescheduling an appointment with a notice of 48 hours or more – NO CHARGE
2. Cancellation or Rescheduling an appointment between 24 and 48 hours – $25 OR MORE depending on the nature of the appointment, at the sole discretion of the practice.
3. Cancellation or Rescheduling an appointment within 24 hours of the appointment or a MISSED appointment (No show) - $25 OR MORE depending on the nature of the appointment, at the sole discretion of the practice.
We allow one (1) missed appointment or cancellation / rescheduling of an appointment without a 48 hour notice in one (1) calendar year. Any additional cancellations or missed appointments without adequate notice will be charged a cancellation fee as per the policy stated above.